Shipping Policy
Last Updated: 5-02-2025
Thank you for shopping with Aeronautics & Space Exploration (AXSX). We are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping practices and procedures.
Shipping Locations
We currently ship across India. Unfortunately, we do not offer international shipping at this time.
Processing Time
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Expedited Shipping: Estimated delivery time is 2-4 business days.
- Express Shipping: Estimated delivery time is 1-2 business days (available in select locations).
Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.
Shipping Charges
- Standard Shipping: Free for orders above ₹999. For orders below ₹999, a shipping fee of ₹50 applies.
- Expedited Shipping: ₹99 per order.
- Express Shipping: ₹199 per order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email/SMS or Whatsapp. You can track your order on our website or the courier partner’s website.
Undelivered Orders
If a package is undeliverable due to an incorrect address, failed delivery attempts, or refusal to accept the package, the customer will be responsible for reshipping fees.
Damaged or Lost Shipments
- If your order arrives damaged, please contact us at [your email/contact] within 48 hours of delivery with photos of the damaged product and packaging.
- In case of a lost shipment, please reach out to our customer support team for assistance.
Shipping Policy Updates
Aeronautics & Space Exploration (AXSX) reserves the right to modify this shipping policy at any time. Any changes will be updated on this page.
For any questions or concerns, feel free to contact our support team at info@axsx.in.
Thank you for choosing AXSX!
